1. Definition of Personal Data

“Personal Data” refers to any information that can identify an individual, including but not limited to:

·         Name

·         NRIC or passport number

·         Contact details (telephone, email, address)

·         Registration or account information

·         Donation records, applications, participation history

·         Automatically collected data (IP address, browser type, cookies) The following are not considered Personal Data:

·         Publicly available information

·         Business Contact Information (BCI), including:

o    Name

o    Job title or designation

o    Business telephone number

o    Business address

o    Business email address

2. Collection, Use and Disclosure of Personal Data

Da-Ai may collect, use, store or disclose your personal data for one or more of the following purposes:

(1)  Operational and Service Purposes

·         Administering, managing and evaluating our programs and support services

·         Processing donations, registrations, applications, enquiries and inter-agency referrals

·         Managing communication with clients, volunteers, donors and partners

(2)  Program & Event Management

·         Planning, conducting and reviewing events, workshops and community programs

·         Recording and verifying participation

·         Conducting internal analysis, surveys or research

(3)  Communication & Publicity

·         Sending service updates, notifications and announcements

·         Using photos/videos for publicity on websites, social media, printed materials, etc.

(4)  Legal, Audit & Compliance

·         Preparing financial or audit reports

·         Meeting regulatory and legal requirements

·         Complying with government agencies or authorities

(5)  Other Reasonable Purposes

·         Any other necessary and legitimate purpose aligned with Da-Ai’s mission and operations

3. Access, Correction or Withdrawal of Consent

You may submit a written request to:

·         Access your personal data

·         Correct or update your information

·         Withdraw consent for the use or disclosure of your data

Depending on the extent of withdrawal, Da-Ai may no longer be able to continue providing certain services.

4. Protection and Retention of Personal Data

We adopt reasonable administrative, technical and physical safeguards to protect your personal data, including:

·         Restricted access to authorized personnel

·         Secure servers and encryption where applicable

·         Regular system monitoring and reviews

Your personal data will be retained:

·         Only for as long as necessary

·         To meet legal, regulatory, audit or internal requirements

·         As deemed reasonable for operational purposes

5. Cookies Policy

Da-Ai may use cookies to:

·         Enhance your browsing experience

·         Remember user preferences

·         Analyze website traffic and usage

You may disable cookies through your browser settings; however, some features may not function properly.

6. Data Protection Enquiries

For enquiries regarding this Privacy Policy or your personal data, please contact:

Email: daaimalaysia1116@gmail.com